STRATEGIES ADOPTED IN THE FACE OF THE COVID-19 IMPACT ON THE WORLD OF WORK

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Cover of Volume 20, Number 2 of New Trends in Qualitative Research (NTQR) journal
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Published Jul 31, 2024
DOI https://doi.org/10.36367/ntqr.20.2.2024.e944

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Mafalda Sousa
researcher
https://orcid.org/0000-0002-7081-1285

Catarina Brandão
Centro de Psicologia da Universidade do Porto (CPUP), Faculdade de Psicologia e de Ciências da Educação da Universidade do Porto (FPCEUP), Porto, Portugal
https://orcid.org/0000-0002-4305-5605

Ana Veloso
Centro Interdisciplinar de Ciências Sociais (CICS.NOVA.UMinho), Escola de Psicologia, Universidade do Minho, Braga, Portugal
https://orcid.org/0000-0002-2417-2910

Sónia Gonçalves
Centro de Administração e Políticas Públicas (CAPP), Instituto de Saúde Ambiental (ISAMB), Instituto Superior de Ciências Sociais e Políticas (ISCSP-ULisboa) – Universidade de Lisboa, Lisboa, Portugal
https://orcid.org/0000-0003-3704-2995

Isabel Silva
Centro Interdisciplinar de Ciências Sociais (CICS.NOVA.UMinho), Escola de Psicologia, Universidade do Minho, Braga, Portugal
https://orcid.org/0000-0002-2931-7218

Joana Santos
Centro de Investigação em Psicologia (CIP)/Universidade do Algarve, Faculdade de Ciências Humanas e Sociais, Universidade do Algarve, Faro, Portugal
https://orcid.org/0000-0003-2612-8056

Abstract

Framework: The Covid-19 pandemic has brought several challenges at an economic, labor, social, and organizational level, and organizations had to adopt strategies to ensure their functioning, as well as to ensure and promote the health and well-being of workers. Research Question/Goals: This study aimed to identify and describe (1) the impact of Covid-19 on the world of work and (2) the strategies that organizations have adopted to minimize this impact. Method: A descriptive qualitative cross-sectional study was carried out, where data were collected from 18 participants (10 Human Resources Managers, five specialists from relevant fields regarding professional experiences with Covid-19, and three representatives of public entities and Portuguese civil society from the fields of work and gender) through semi-structured interviews. The data were analyzed using thematic categorical content analysis with the support of NVivo®. Results: The pandemic impacted (RQ1) on work, economic and labor, work-life balance, and health and well-being. The measures (RQ2) most frequently implemented by the organizations were in terms of health and safety at work, adaptation to teleworking, work-life balance, and communication. Final considerations: The data points to increasingly remote and flexible work transformed by new technologies. In the (re)design of the work, it is essential to consider the characteristics and needs of each worker.

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Issue
Vol. 20 No. 2 (2024): New Trends in Qualitative Research
Section
Empirical Studies with Methodological Reflection

How to Cite

Sousa, M., Brandão, C., Veloso, A., Gonçalves, S., Silva, I., & Santos, J. (2024). STRATEGIES ADOPTED IN THE FACE OF THE COVID-19 IMPACT ON THE WORLD OF WORK. New Trends in Qualitative Research, 20(2), e944. https://doi.org/10.36367/ntqr.20.2.2024.e944
Copyright
Creative Commons License

This work is licensed under a Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International License.

openAccess

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